Zen Vitals FAQ
This Zen Vitals FAQ answers what people ask before booking: who we are, why it costs less through us, where you actually go, and who treats you once you are in Chennai.
Book a ConsultationThe five questions everyone asks first
- 01
Who are Zen Vitals?
A UK-based booking partner run by Ross Tomkins. We book people into AIWO's programmes in Chennai, India. That is the whole business.
- 02
Are you the clinic?
No. Zen Vitals owns no premises and employs no clinicians. AIWO Limited runs the clinic, the laboratory and the team you will meet.
- 03
Why is it cheaper through you?
We hold agreed partner rates with AIWO, so booking through Zen Vitals costs on average 10% less than booking direct. Nothing is cut from the programme to fund the difference.
- 04
Where do I actually go?
To AIWO's facility in Chennai, India. Full travel details, addresses and arrival instructions come through once your dates are confirmed.
- 05
Who treats me?
AIWO's clinicians: physicians, dietitians, physiotherapists, psychologists, dental specialists and fitness coaches. Zen Vitals never gives clinical advice.
Booking and logistics
Booking consultation calls are free, and we hold dates for 48 hours while you think it over.
- How long does it take? Usually about a week from first call to confirmed dates.
- Can I change dates? Yes, subject to AIWO's availability, and we handle the rescheduling.
- How do payments work? A deposit is taken by Zen Vitals, with the balance settled as agreed at booking.
- Do I need a visa? Most UK visitors do. We will tell you what applies, but the application is yours to make.
- Health assessment questions before you commit are welcome. Ask them on the call, not after you have paid.
Programme questions
- 01
2 day healthcation FAQ: is two days really enough?
Enough for full diagnostics and the consultations that follow them, not for a course of therapy. Most people use it to establish a baseline.
- 02
7 day healthcation FAQ: what fills a week?
Two days of testing, then physiotherapy, longevity therapies, IV drips, nutrition work and psychology sessions built around your results.
- 03
Healthcation FAQ: is it a holiday?
Partly. Rooms and food are hotel standard, but the days themselves are scheduled and clinical.
- 04
Wellness retreat FAQ: can I bring someone?
Yes. A partner can book the same programme or simply stay. Mention it at the enquiry stage so AIWO can plan rooms.
- 05
Wellness program questions: which one suits me?
That is what the first call is for. We will tell you if the shorter programme is the better fit for what you want answered.
Tests and therapies
- 01
DEXA scan FAQ
A DEXA scan measures bone density and body composition, including where fat and lean mass sit. It takes minutes and needs no preparation.
- 02
VO2 max test FAQ
A graded treadmill test measuring peak oxygen uptake, the single strongest marker of cardiorespiratory fitness. Bring trainers.
- 03
Gut microbiome test FAQ
A sample sequenced for bacterial diversity and composition, paired with food intolerance testing. The results shape your nutrition plan.
- 04
IV therapy FAQ
Drips are prescribed by AIWO's physicians against your bloodwork rather than chosen from a menu. Sessions run alongside other appointments.
- 05
Diagnostic test FAQ
All testing happens at AIWO's facility, apart from epigenetic analysis, which is run in TruDiagnostic's laboratory in the USA.
- 06
Nutrition consultation FAQ
AIWO's dietitian works from your blood, gut and intolerance results, and the kitchen cooks to the plan while you are staying.
- 07
Mental wellness FAQ
Psychology sessions are private and included. They cover personality profiling, focus, behaviour and relationship dynamics.
Still deciding
If your question is not here, ask it. Most Zen Vitals frequently asked questions come down to the same two things, what you are paying for and who is delivering it, and both have short answers. Zen Vitals services are booking, matching and coordination. The clinical services are AIWO's.
For a longevity clinic FAQ covering protocols, equipment and clinical detail, AIWO's own team is the right source, and we will happily put the question to them on your behalf. Zen Vitals is an independent booking partner for AIWO Limited programmes.
Ready to start?
Book a consultation and we'll build a plan around your biology.